Background

Cancellation & Refund Policy

At Claro Stay, we understand that plans can change. Our policy is designed to be fair and transparent for all our guests.

Up to 30 Days

80% of the amount will be refunded via the original payment mode.

Full Security

29 - 15 Days

50% of the booking amount will be refunded.

Standard Policy

Within 15 Days

The booking amount will be non-refundable.

Non-Refundable

Important Terms

  • Standard Cancellation Policy does not apply to peak or blackout dates.
  • Refunds are only available if 100% payment has been made. Partial payments are non-refundable.
  • For additional information please refer to our full Terms and Conditions.