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How to find and book your perfect vacation home.
Billing, receipts, and security deposits.
Manage your profile, data, and security.
Guidelines and platform standards.
Check-in instructions are sent 24 hours before your arrival. Your host or caretaker will usually meet you at the property.
Our cancellation policies vary by property. You can find the specific policy for your booking in your 'My Bookings' section.
The maximum occupancy must be strictly followed. Please contact your host if you need to add guests to your booking.
Our dedicated support team is available 24/7 to assist you with any questions or concerns you might have.
Response time is usually within 30 minutes during business hours.